WalMart: Waited a little like ** min. ....but was awesom...
WalMart Ulasan pelanggan oleh pengguna GetHuman ~ciss dari November 20, 2017
Background on ~ciss's case
GetHuman: ~ciss - can you tell our other WalMart customers when your case took place?
~ciss: Yes. It was morning, on November 13.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows ~ciss a list of common WalMart problems)
~ciss: "Returns" was why I was trying to call.
~ciss's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ciss: Waited a little like ** min. ....but was awesome service by the CS rep . Raysha, she was super awesome with me , answered my question about an order I was trying to place I could not find how to add another warranty to the items I purchased. Surprisingly awesome CS. after reading other horror stories....they are not all bad, she even wished me a great Valentines day!!
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
~ciss: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ciss: I'd give them a three out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
~ciss: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart customers?
~ciss: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk WalMart mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~ciss taken from his WalMart customer service problem that occurred on November 13, 2017.