WalMart: ** minutes waiting before getting an agent on t...
WalMart Ulasan pelanggan oleh pengguna GetHuman GetHuman-15436 dari November 22, 2017
Background on GetHuman-15436's case
GetHuman: GetHuman-15436 - can you tell our other WalMart customers when your case took place?
GetHuman-15436: Sure. It was late at night, on November 16.
GetHuman: Did you reach out to WalMart, and if so, how?
GetHuman: And which of these common WalMart customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-15436 a list of common WalMart problems)
GetHuman-15436: "Change order" was why I was trying to call.
GetHuman-15436's review of WalMart customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-15436: ** minutes waiting before getting an agent on the phone. Operator was pleasant and while he couldn't answer my question, he promoted my issue on to the next level. Won't know if it's resolved for several hours. Couldn't manage to get an email through to customer service so calling internationally was my only option.
GetHuman: Let's quantify your experience contacting WalMart. On a scale of 1 to 5, how easy is it go get help on a WalMart problem?
GetHuman-15436: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-15436: I'd give them a one out of five on communication.
GetHuman: And what about WalMart's ability to quickly and effectively address your problem?
GetHuman-15436: For that I would say five out of five.
GetHuman: And finally- any advice for other WalMart customers?
GetHuman-15436: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk WalMart mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-15436 taken from his WalMart customer service problem that occurred on November 16, 2017.