WOW!: I have had Wow services for less than a month...

WOW! Ulasan pelanggan oleh pengguna GetHuman ~IieshaWilliams dari November 25, 2017

Background on ~IieshaWilliams's case

GetHuman: ~IieshaWilliams - can you tell our other WOW! customers when your case took place?
~IieshaWilliams: Yup. It was afternoon, on November 22.
GetHuman: Did you reach out to WOW!, and if so, how?
~IieshaWilliams: I used the 866-496-9669 number I found for on the GetHuman WOW! customer phone number page I was on: WOW! Customer Service Phone Number
GetHuman: And which of these common WOW! customer issues best describes the reason you wanted to talk to them?
(Shows ~IieshaWilliams a list of common WOW! problems)
~IieshaWilliams: "Complaint" was why I was trying to call.

~IieshaWilliams's review of WOW! customer service

GetHuman: So how would you sum up your experience for GetHuman's WOW! customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~IieshaWilliams: I have had Wow services for less than a month, and all I can say is this company *****!!!! Nothing but problems since I had them, a supervisor was suppose to be coming out and no one ever showed up or called, I had to call them only to tell me that they weren't coming today, I didn't get a call or anything, not to mention I had to wait a longtime just to talk to someone, you would think as much money they charge they would be on point with there services, I definitely wouldn't recommend this company to anyone, I might as well give Comcast my money.
GetHuman: Let's quantify your experience contacting WOW!. On a scale of 1 to 5, how easy is it go get help on a WOW! problem?
~IieshaWilliams: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~IieshaWilliams: I'd give them a four out of five on communication.
GetHuman: And what about WOW!'s ability to quickly and effectively address your problem?
~IieshaWilliams: For that I would say one out of five.
GetHuman: And finally- any advice for other WOW! customers?
~IieshaWilliams: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk WOW! mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~IieshaWilliams taken from his WOW! customer service problem that occurred on November 22, 2017.


1.84 of 5 stars | 140 reviews

~IieshaWilliams's WOW! Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like WOW!, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with WOW! in any way.

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