Verizon Business: I work for a small business and we decided to s...
Verizon Business Ulasan pelanggan oleh pengguna GetHuman ~CPR Drums dari November 25, 2017
Latar belakang kes ~CPR Drums
GetHuman:~CPR Drums - bolehkah anda memberitahu pelanggan Verizon Business kami yang lain kapan kes anda berlaku?
~CPR Drums:Yup. Jam middle of the night, pada November 18.
GetHuman:Adakah anda menghubungi Verizon Business, dan jika demikian, bagaimana?
GetHuman:Dan antara Verizon Business masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~CPR Drums senarai masalah biasa Verizon Business)
~CPR Drums:"Cancel service" itulah sebabnya saya mencuba to call.
Ulasan ~CPR Drums terhadap Verizon Business perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Verizon Business GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~CPR Drums:I work for a small business and we decided to switch to verizon since they offered us a better deal. The day they were supposed to come we waited two hours past the latest they should have arrived and we were told they can't find their tech. We said fine it was a Friday so come Monday as long as we won't have issues with the phone. They said no we will be fine. We come in on Monday and they phones internet everything had been turned off since SATURDAY! We called Verizon and they said someone would come today for sure. The tech shows up and tells us that the main office didn't connect us yet so there is nothing that he can do until tomorrow but we will be their first stop. He gave us his bosses cell number and said call if no one is here by *:**. We called and by **:** still no answer so I called the *-*** number. They said we were scheduled for tomorrow so I asked for a manager who then said no we were scheduled for between **-* and we were the first stop. Annoyed that we still didn't
GetHuman:Mari kita mengukur pengalaman anda menghubungi Verizon Business. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Verizon Business?
~CPR Drums:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~CPR Drums:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Verizon Business untuk mengatasi masalah anda dengan cepat dan berkesan?
~CPR Drums:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Verizon Business lain?
~CPR Drums:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Verizon Business mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~CPR Drums diambil dari Verizon Business masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.