VRBO: After requesting help on a calendar sync issue...
VRBO Ulasan pelanggan oleh pengguna GetHuman ~Liam T dari November 28, 2017
Background on ~Liam T's case
GetHuman: ~Liam T - can you tell our other VRBO customers when your case took place?
~Liam T: Yes I can. It was afternoon, on November 21.
GetHuman: Did you reach out to VRBO, and if so, how?
GetHuman: And which of these common VRBO customer issues best describes the reason you wanted to talk to them?
(Shows ~Liam T a list of common VRBO problems)
~Liam T: "Update Account Info" was why I was trying to call.
~Liam T's review of VRBO customer service
GetHuman: So how would you sum up your experience for GetHuman's VRBO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Liam T: After requesting help on a calendar sync issue, I found more information in ** minutes on their support site than the useless customer service rep could give me after ** minutes.... absolutely useless and still not fixed.
GetHuman: Let's quantify your experience contacting VRBO. On a scale of 1 to 5, how easy is it go get help on a VRBO problem?
~Liam T: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Liam T: I'd give them a two out of five on communication.
GetHuman: And what about VRBO's ability to quickly and effectively address your problem?
~Liam T: For that I would say three out of five.
GetHuman: And finally- any advice for other VRBO customers?
~Liam T: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk VRBO mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Liam T taken from his VRBO customer service problem that occurred on November 21, 2017.