United Airlines: This has been the worst airline- experience in...
United Airlines Ulasan pelanggan oleh pengguna GetHuman GetHuman-292216 dari November 28, 2017
Latar belakang kes GetHuman-292216
GetHuman:GetHuman-292216 - bolehkah anda memberitahu pelanggan United Airlines kami yang lain kapan kes anda berlaku?
GetHuman-292216:Sure. Jam evening, pada November 21.
GetHuman:Adakah anda menghubungi United Airlines, dan jika demikian, bagaimana?
GetHuman:Dan antara United Airlines masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-292216 senarai masalah biasa United Airlines)
GetHuman-292216:"Flight Inquiry" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-292216 terhadap United Airlines perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan United Airlines GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-292216:This has been the worst airline- experience in my life. I was not informed of my departure change. I was rebooked for the next day, but the next day for which we were scheduled to fly out we were boarded, taken off the plane and then reboarded once more only to have to wait for more fuel which caused us to be two hours later than the original time set. We finally left and once we landed, I went to a representative to be directed to my next flight. I was told to go to a gate that left in ** mins., me and my children ran across the airport to the gate that we were directed, only to be told that the flight was full. At that point We were told that we would have to be rebooked again. I was rebooked, but the service rep. Acted as if it was my fault that we were late. I was so livid that I held my tongue because my actions could have landed me in handcuffs. We got settled at our next gate and was then debt to another gate. I will never fly United again so long as I shall live!
GetHuman:Mari kita mengukur pengalaman anda menghubungi United Airlines. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah United Airlines?
GetHuman-292216:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-292216:Saya akan memberi mereka five daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan United Airlines untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-292216:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan United Airlines lain?
GetHuman-292216:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk United Airlines mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-292216 diambil dari United Airlines masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.