Uber: I got picked up by a driver yesterday called Ab...
Uber Ulasan pelanggan oleh pengguna GetHuman ~info1212 dari November 24, 2017
Latar belakang kes ~info1212
GetHuman:~info1212 - bolehkah anda memberitahu pelanggan Uber kami yang lain kapan kes anda berlaku?
~info1212:Yup. Jam morning, pada November 22.
GetHuman:Adakah anda menghubungi Uber, dan jika demikian, bagaimana?
GetHuman:Dan antara Uber masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~info1212 senarai masalah biasa Uber)
~info1212:"Account access" itulah sebabnya saya mencuba to contact.
Ulasan ~info1212 terhadap Uber perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Uber GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~info1212:I got picked up by a driver yesterday called Abdul, who firstly took me the longest possible way around brick lane to get to Waterloo but about * minutes into the journey we were pulled over by the police. I waited while he spoke to them outside for about * minutes and could hear that they were reprimanding him so I got out and asked what was happening. I asked if it was speeding he was being done for as I had hear them saying something like that and the police man replied 'yes among other things' so I cancelled the trip on my phone and then left to get the tube from St. Pauls.*To my absolute HORROR I received a receipt following this of ***£**.** which as you can imagine being already traumatised from this trip I was not happy about. *I demand a refund for this. I use Uber often and have recommended it to many friends and colleagues. I should not have been in this situation in the first place and CERTAINLY not have paid ***£**.** to be subjected to it.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Uber. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Uber?
~info1212:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~info1212:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Uber untuk mengatasi masalah anda dengan cepat dan berkesan?
~info1212:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Uber lain?
~info1212:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Uber mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~info1212 diambil dari Uber masalah perkhidmatan pelanggannya yang berlaku pada November 22, 2017.