UPS: I purchased an engagement ring and had planned...
UPS Ulasan pelanggan oleh pengguna GetHuman GetHuman-250529 dari November 20, 2017
Latar belakang kes GetHuman-250529
GetHuman:GetHuman-250529 - bolehkah anda memberitahu pelanggan UPS kami yang lain kapan kes anda berlaku?
GetHuman-250529:Yes. Jam evening, pada November 18.
GetHuman:Adakah anda menghubungi UPS, dan jika demikian, bagaimana?
GetHuman:Dan antara UPS masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-250529 senarai masalah biasa UPS)
GetHuman-250529:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-250529 terhadap UPS perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan UPS GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-250529:I purchased an engagement ring and had planned on proposing to my girlfriend of four years. I only ordered the ring online because there were no physical stores in my area that carried the type of ring she wanted. UPS came to my apartment with the ring on the **th, and upon finding that I wasn't home, they just gave it to my neighbor. I have no contact with any of my neighbors, and it was never brought to me.*It was then escalated to an investigation which has only now concluded. The only contact I had with UPS during the entire ordeal was when I took the initiative to call them, and this still resulted in nothing but a headache. They sent the driver who gave the package away to my house twice...both times he did not show up at the time I had requested so I wasn't even there. Instead he talked to my girlfriend about the engagement ring she wasn't even supposed to know about and tried to say he worked ** hours a week so he doesn't even remember what happened. Also tried to say he
GetHuman:Mari kita mengukur pengalaman anda menghubungi UPS. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah UPS?
GetHuman-250529:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-250529:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan UPS untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-250529:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan UPS lain?
GetHuman-250529:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk UPS mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-250529 diambil dari UPS masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.