TransUnion: This was the best experience I'd had when conta...
TransUnion Ulasan pelanggan oleh pengguna GetHuman ~JW72 dari November 28, 2017
Background on ~JW72's case
GetHuman: ~JW72 - can you tell our other TransUnion customers when your case took place?
~JW72: Sure. It was morning, on November 20.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~JW72 a list of common TransUnion problems)
~JW72: "Unfreeze Credit" was why I was trying to call.
~JW72's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JW72: This was the best experience I'd had when contacting customer service! and response time for resolving the issue was * days! Glad I found this site!
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~JW72: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JW72: I'd give them a two out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~JW72: For that I would say five out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~JW72: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk TransUnion mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~JW72 taken from his TransUnion customer service problem that occurred on November 20, 2017.