The Brick: poor customer service
The Brick Ulasan pelanggan oleh pengguna GetHuman GetHuman-teslaunw dari Disember 7, 2017
Latar belakang kes GetHuman-teslaunw
GetHuman:GetHuman-teslaunw - bolehkah anda memberitahu pelanggan The Brick kami yang lain kapan kes anda berlaku?
GetHuman-teslaunw:Yes I can. Jam morning, pada Disember 2.
GetHuman:Adakah anda menghubungi The Brick, dan jika demikian, bagaimana?
GetHuman:Dan antara The Brick masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-teslaunw senarai masalah biasa The Brick)
GetHuman-teslaunw:"Cancel order" itulah sebabnya saya mencuba to contact.
Ulasan GetHuman-teslaunw terhadap The Brick perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan The Brick GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-teslaunw:poor customer service
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 12/02/17?
GetHuman-teslaunw:Spent a lot of money at the brick got * mattresses , * box springs , couch and automan . To start when they delivered the first time they ran through my evergreen tree and tore off my Christmas lights , then they said they were not responsible because they hired someone else to deliver , well my thoughts are if you hire them you are responsible , after months of fighting they finally said it was their fault , then one of the mattresses we bought the side fell out and all the insides were coming out and the box spring extreamly creaky and noisy , then again another fight , we had to take pictures fill out forms fight forever , then they said we had to buy another one from there and talked us into a more expensive one , well when that one came out to the house there was no box spring and said they wouldn't replace that , so now I was still stuck with a noisy box spring , so now the second mattress is noisy and sinking in the middle and the top detached and my back is breaking , I have to sleep in another bed in the house after paying even more for this mattress so , here we go again , I had to take more pictures , fill out more forms , when I went to the store the manager wouldn't even come out to talk to me until the salesman went in the third time , then he comes out and all he says is I don't know , but you can purchase a more expensive mattress WELL I THINK NOT !!!! I was duped once not again , all I want is my money back and no more dealing with them this is horrible customer service and I am extreamly upset !!
GetHuman:Mari kita mengukur pengalaman anda menghubungi The Brick. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah The Brick?
GetHuman-teslaunw:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-teslaunw:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan The Brick untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-teslaunw:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan The Brick lain?
GetHuman-teslaunw:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk The Brick mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-teslaunw diambil dari The Brick masalah perkhidmatan pelanggannya yang berlaku pada Disember 2, 2017.