Sears.com: I purchased a *** piece mechanics tool set onli...
Sears.com Ulasan pelanggan oleh pengguna GetHuman GetHuman-kwlskid dari November 30, 2017
Latar belakang kes GetHuman-kwlskid
GetHuman:GetHuman-kwlskid - bolehkah anda memberitahu pelanggan Sears.com kami yang lain kapan kes anda berlaku?
GetHuman-kwlskid:Yes I can. Jam morning, pada November 25.
GetHuman:Adakah anda menghubungi Sears.com, dan jika demikian, bagaimana?
GetHuman:Dan antara Sears.com masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-kwlskid senarai masalah biasa Sears.com)
GetHuman-kwlskid:"Warranty claim" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-kwlskid terhadap Sears.com perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Sears.com GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-kwlskid:I purchased a *** piece mechanics tool set online, I couldn't pass up the "Cyber-week" sale price. It was available for store pick-up so l went down and picked it up. The next morning I opened the package and started counting*verifying that all the pieces were present. They weren't, the package was ** pieces short. I called the store and was told to come in and make an exchange, I tried but the next box was missing the same pieces. There was a huge line by then, so I took my incomplete tool set and left thinking I could resolve this over the phone or online with customer service. Sear's website offers no real way that I saw to email them, and the customer service numbers were not open*active at the time I was calling. So I came to Gethuman.com to find a **hr service number and dialed it. Initially I got somebody that sounded like they knew what they were doing. Then I was transferred to english language learners that were merely reading off of a script, and had no real solutions to offer me. They are basically saying ***** You! Return it if you don't want an incomplete tool set.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Sears.com. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Sears.com?
GetHuman-kwlskid:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-kwlskid:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Sears.com untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-kwlskid:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Sears.com lain?
GetHuman-kwlskid:Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Sears.com mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-kwlskid diambil dari Sears.com masalah perkhidmatan pelanggannya yang berlaku pada November 25, 2017.