ReachOut Wireless: I've put in a order for a upgrade on March...
ReachOut Wireless Ulasan pelanggan oleh pengguna GetHuman GetHuman-138049 dari November 15, 2017
Latar belakang kes GetHuman-138049
GetHuman:GetHuman-138049 - bolehkah anda memberitahu pelanggan ReachOut Wireless kami yang lain kapan kes anda berlaku?
GetHuman-138049:Yes. Jam late at night, pada November 6.
GetHuman:Adakah anda menghubungi ReachOut Wireless, dan jika demikian, bagaimana?
GetHuman:Dan antara ReachOut Wireless masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-138049 senarai masalah biasa ReachOut Wireless)
GetHuman-138049:"Update account information" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-138049 terhadap ReachOut Wireless perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan ReachOut Wireless GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-138049:I've put in a order for a upgrade on March *, **** I have called them on March **, **** and was told that it was a warehouse problem and they was updating the computer and It was shipped out on March **, **** i I called again on April *, **** I spoke with the supervisor Mr Nelson Kergyz he told me they didn't have it in stock and I just had to wait I asked if I could get another model phone of equal value he told me they could not cancell my order and just wait until they got the phone in no time frame of when told me to call back in *-* days I called today (*-**-**) and was told it was mailed out on *-*-** and I had to wait **-** business days to receive the phone I asked them to track it and was told they didn't have a tracking number but they have my $** it been ** business days to date *-**-** I have been given the run around about this matter and I'm very upset about it and I've been patient could someone please help me I don't think this is fair The supervisor was unprofession
GetHuman:Mari kita mengukur pengalaman anda menghubungi ReachOut Wireless. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah ReachOut Wireless?
GetHuman-138049:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-138049:Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan ReachOut Wireless untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-138049:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan ReachOut Wireless lain?
GetHuman-138049:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk ReachOut Wireless mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-138049 diambil dari ReachOut Wireless masalah perkhidmatan pelanggannya yang berlaku pada November 6, 2017.