PNC Bank: The only reliable way to get a link for PNC Cha...

PNC Bank Ulasan pelanggan oleh pengguna GetHuman ~followthisriver dari November 28, 2017

Background on ~followthisriver's case

GetHuman: ~followthisriver - can you tell our other PNC Bank customers when your case took place?
~followthisriver: Sure. It was morning, on November 23.
GetHuman: Did you reach out to PNC Bank, and if so, how?
~followthisriver: I used the 888-762-2265 number I found for on the GetHuman PNC Bank customer phone number page I was on: PNC Bank Customer Service Phone Number
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~followthisriver a list of common PNC Bank problems)
~followthisriver: "Statement Request" was why I was trying to call.

~followthisriver's review of PNC Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~followthisriver: The only reliable way to get a link for PNC Chat is to use the page that compares types of checking accounts. The website gives high priority for chat links to this area of the site, probably because it increases sales quite a bit. Just go to the page here, and click on the floating link on the right that says "Need Help?" Immediate link for chat. I've never had to wait once the chat opens. https:**www.pnc.com*en*personal-banking*banking*checking*virtual-wallet-with-performance-select.html.
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~followthisriver: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~followthisriver: I'd give them a one out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~followthisriver: For that I would say three out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~followthisriver: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk PNC Bank mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~followthisriver taken from his PNC Bank customer service problem that occurred on November 23, 2017.

PNC Bank

1.57 of 5 stars | 199 reviews

~followthisriver's PNC Bank Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PNC Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PNC Bank in any way.

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