Oprah Magazine: The rep was understanding of my concerns and sa...
Oprah Magazine Ulasan pelanggan oleh pengguna GetHuman GetHuman-372663 dari November 23, 2017
Latar belakang kes GetHuman-372663
GetHuman:GetHuman-372663 - bolehkah anda memberitahu pelanggan Oprah Magazine kami yang lain kapan kes anda berlaku?
GetHuman-372663:Yup. Jam evening, pada November 18.
GetHuman:Adakah anda menghubungi Oprah Magazine, dan jika demikian, bagaimana?
GetHuman:Dan antara Oprah Magazine masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-372663 senarai masalah biasa Oprah Magazine)
GetHuman-372663:"Cancel my subscription" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-372663 terhadap Oprah Magazine perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Oprah Magazine GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-372663:The rep was understanding of my concerns and said she would pass along my complaints to the publisher of the Ophra Magazine. My complaint was that I received a *nd notice to pay for an extended subscription "gift" for a friend. I had never expected to or signed up to pay for an extended subscription for my friend. I told the customer service center that I was quite angry that the letter that I had received was written in such an unfriendly way and that some of the type on the letters I had received were so tiny that I had to use a microscope to read them....it seemed to me that the tiny "fine" print was such that the recipient could not read it and make a good decision about the first letter that was received....that certainly was what I determined happened to me.**I told the customer service person that what really made me angry the most was the threatening statement at the end of the letter, which read "The failure of your gift of O, The Oprah Magazine to arrive won't go unnotice
GetHuman:Mari kita mengukur pengalaman anda menghubungi Oprah Magazine. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Oprah Magazine?
GetHuman-372663:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-372663:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Oprah Magazine untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-372663:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Oprah Magazine lain?
GetHuman-372663:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Oprah Magazine mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-372663 diambil dari Oprah Magazine masalah perkhidmatan pelanggannya yang berlaku pada November 18, 2017.