O'Charley's, Inc.: The service at O'Charley's is excellent. We hav...
O'Charley's, Inc. Ulasan pelanggan oleh pengguna GetHuman ~AConcernedCustomer dari November 15, 2017
Latar belakang kes ~AConcernedCustomer
GetHuman:~AConcernedCustomer - bolehkah anda memberitahu pelanggan O'Charley's, Inc. kami yang lain kapan kes anda berlaku?
~AConcernedCustomer:Yes. Jam afternoon, pada November 13.
GetHuman:Adakah anda menghubungi O'Charley's, Inc., dan jika demikian, bagaimana?
GetHuman:Dan antara O'Charley's, Inc. masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~AConcernedCustomer senarai masalah biasa O'Charley's, Inc.)
~AConcernedCustomer:"Complaint" itulah sebabnya saya mencuba to call.
Ulasan ~AConcernedCustomer terhadap O'Charley's, Inc. perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan O'Charley's, Inc. GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~AConcernedCustomer:The service at O'Charley's is excellent. We have no complaints about the servers. However, the manager Todd, displayed very bad behavior on Wed, April **, ****. He yelled, slammed doors, hit the table, and actually cursed at a server, who was attempting to find out what he wanted her to do. His exact words to her were "shut the **** up," "shut the **** up!" This was done in front of customers and does not represent O'Charley's well. This type of behavior is childish and immature. It actually looked like this manager is mentally disturbed and in need of counseling. His behavior was not just a normal reaction, his problems are much deeper and people are being hurt by him. As the manager*leader, he is suppose to set the example for others. What happened on *-**-** did not illustrate maturity or leadership capabilities. I would suggest that he take advantage of the psychological counseling O'Charley's offers before he continues to do more harm to others.
GetHuman:Mari kita mengukur pengalaman anda menghubungi O'Charley's, Inc.. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah O'Charley's, Inc.?
~AConcernedCustomer:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~AConcernedCustomer:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan O'Charley's, Inc. untuk mengatasi masalah anda dengan cepat dan berkesan?
~AConcernedCustomer:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan O'Charley's, Inc. lain?
~AConcernedCustomer:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk O'Charley's, Inc. mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~AConcernedCustomer diambil dari O'Charley's, Inc. masalah perkhidmatan pelanggannya yang berlaku pada November 13, 2017.