MobStub: I ordered one item and was sent something else...

MobStub Ulasan pelanggan oleh pengguna GetHuman GetHuman-22228 dari November 27, 2017

Background on GetHuman-22228's case

GetHuman: GetHuman-22228 - can you tell our other MobStub customers when your case took place?
GetHuman-22228: Yup. It was morning, on November 25.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman-22228: I used a help page I found on the GetHuman MobStub customer service contact info page: Contact MobStub Customer Service
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-22228 a list of common MobStub problems)
GetHuman-22228: "Refund a Charge" was why I was trying to contact.

GetHuman-22228's review of MobStub customer service

GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-22228: I ordered one item and was sent something else. They took my money and have not delivered the merchandise. I have sent two messages asking where to send back the items sent to me and have heard nothing from them. I will never again order from them and I am making sure I tell everyone possible just how bad they are.
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
GetHuman-22228: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-22228: I'd give them a one out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
GetHuman-22228: For that I would say four out of five.
GetHuman: And finally- any advice for other MobStub customers?
GetHuman-22228: Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk MobStub mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-22228 taken from his MobStub customer service problem that occurred on November 25, 2017.


1.42 of 5 stars | 148 reviews

GetHuman-22228's MobStub Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like MobStub, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with MobStub in any way.

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