MobStub: I have been waiting for two days for a response...
MobStub Ulasan pelanggan oleh pengguna GetHuman ~Capri26 dari November 28, 2017
Background on ~Capri26's case
GetHuman: ~Capri26 - can you tell our other MobStub customers when your case took place?
~Capri26: Sure. It was morning, on November 21.
GetHuman: Did you reach out to MobStub, and if so, how?
GetHuman: And which of these common MobStub customer issues best describes the reason you wanted to talk to them?
(Shows ~Capri26 a list of common MobStub problems)
~Capri26: "Technical support" was why I was trying to contact.
~Capri26's review of MobStub customer service
GetHuman: So how would you sum up your experience for GetHuman's MobStub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Capri26: I have been waiting for two days for a response to my request to merely EXCHANGE an item. I am not even returning it!!
GetHuman: Let's quantify your experience contacting MobStub. On a scale of 1 to 5, how easy is it go get help on a MobStub problem?
~Capri26: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Capri26: I'd give them a two out of five on communication.
GetHuman: And what about MobStub's ability to quickly and effectively address your problem?
~Capri26: For that I would say one out of five.
GetHuman: And finally- any advice for other MobStub customers?
~Capri26: Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk MobStub mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Capri26 taken from his MobStub customer service problem that occurred on November 21, 2017.