involved in a hit and run with a lyft vehicle...

Lyft Ulasan pelanggan oleh pengguna GetHuman ~ben dari November 28, 2017

Background on ~ben's case

GetHuman: ~ben - can you tell our other Lyft customers when your case took place?
~ben: Sure. It was middle of the night, on November 26.
GetHuman: Did you reach out to Lyft, and if so, how?
~ben: I used a help page I found on the GetHuman Lyft customer service contact info page: Contact Lyft Customer Service
GetHuman: And which of these common Lyft customer issues best describes the reason you wanted to talk to them?
(Shows ~ben a list of common Lyft problems)
~ben: "Overcharge/Strange charge" was why I was trying to contact.

~ben's review of Lyft customer service

GetHuman: So how would you sum up your experience for GetHuman's Lyft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ben: involved in a hit and run with a lyft vehicle... absolutely no help. how can they have vehicles out there and no phone number for things like this! What a joke
GetHuman: Let's quantify your experience contacting Lyft. On a scale of 1 to 5, how easy is it go get help on a Lyft problem?
~ben: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ben: I'd give them a three out of five on communication.
GetHuman: And what about Lyft's ability to quickly and effectively address your problem?
~ben: For that I would say four out of five.
GetHuman: And finally- any advice for other Lyft customers?
~ben: Cuba berurusan dengan mereka pada awal hari atau kemudian. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Lyft mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~ben taken from his Lyft customer service problem that occurred on November 26, 2017.


1.33 of 5 stars | 255 reviews

~ben's Lyft Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Lyft, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Lyft in any way.

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