Los Angeles Department of Water & Power: The woman I finally got after holding for over...
Los Angeles Department of Water & Power Ulasan pelanggan oleh pengguna GetHuman ~lagirl9 dari November 22, 2017
Latar belakang kes ~lagirl9
GetHuman:~lagirl9 - bolehkah anda memberitahu pelanggan Los Angeles Department of Water & Power kami yang lain kapan kes anda berlaku?
~lagirl9:Sure. Jam evening, pada November 19.
GetHuman:Adakah anda menghubungi Los Angeles Department of Water & Power, dan jika demikian, bagaimana?
GetHuman:Dan antara Los Angeles Department of Water & Power masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~lagirl9 senarai masalah biasa Los Angeles Department of Water & Power)
~lagirl9:"Change appointment" itulah sebabnya saya mencuba to call.
Ulasan ~lagirl9 terhadap Los Angeles Department of Water & Power perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Los Angeles Department of Water & Power GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~lagirl9:The woman I finally got after holding for over an hour didn't understand basic arithmetic- the LADWP owes us a deposit back, and * months later we finally got a bill where the listed the various final charges etc., including the deposit amount as -(depositamount) on one line called "release deposit" and *(depositamount) on the line directly below it called "deposit refund. That is a) comically confusing and b) for anyone who can balance a checkbook, an equation that cancels out to zero. The rep I spoke to was nice enough but was truly clueless and kept telling me that the -depositamount was the credit, because they list credits as negatives (ok, that makes sense on a bill) but then when I asked directly following that- several times- why the *depositamount was right underneath it that said, she indignantly kept saying "that's the credit!" like it was just a reiteration of the credited amount that this time had a happy plus sign and she could not understand how I was so stupid. I am pr
GetHuman:Mari kita mengukur pengalaman anda menghubungi Los Angeles Department of Water & Power. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Los Angeles Department of Water & Power?
~lagirl9:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~lagirl9:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Los Angeles Department of Water & Power untuk mengatasi masalah anda dengan cepat dan berkesan?
~lagirl9:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Los Angeles Department of Water & Power lain?
~lagirl9:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Los Angeles Department of Water & Power mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~lagirl9 diambil dari Los Angeles Department of Water & Power masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.