GetHuman:GetHuman-kasirh5 - bolehkah anda memberitahu pelanggan Kmart kami yang lain kapan kes anda berlaku?
GetHuman-kasirh5:Yup. Jam morning, pada November 28.
GetHuman:Adakah anda menghubungi Kmart, dan jika demikian, bagaimana?
GetHuman:Dan antara Kmart masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-kasirh5 senarai masalah biasa Kmart)
GetHuman-kasirh5:"Cancel an order" itulah sebabnya saya mencuba to call.
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Kmart GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-kasirh5:I keep getting the runaround otherwise
GetHuman:Bolehkah anda memberitahu kami yang lain sedikit daripada apa yang berlaku di 11/28/17?
GetHuman-kasirh5:I put a layaway in the first of october, at that time asled if it would be possible to hold it till November first, then I would come in and pay it in full, the girl said sure just be sure to call the store and talk to layaway, when i got the email that my payment was late. round October **th, I called my local Kmart and ask if they could hold the layaway till November first, as stated, the desk directed me to layaway, I asked for it to be held, woman said sure can, went to my local Kmart on October **th to pay for layaway and take it home. After spending over half an hour, BAM, I was told I should of called and talked to a manager up front, since it had not been written in the on hold book back at layaway, not a layaway person. Just want to say I really enjoyed the waste of my time. all of it, the time consumed shopping, putting things in layaway, calling, driving the ** miles to get it and waiting to get told it was put back the day before. The day before I was coming in, not near the date I was told it would go back, which it shouldn't have. With the money that would of been spent at Kmart for the layaway. over $***, I went to Walmart. I was so ticked
GetHuman:Mari kita mengukur pengalaman anda menghubungi Kmart. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Kmart?
GetHuman-kasirh5:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-kasirh5:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Kmart untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-kasirh5:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Kmart lain?
GetHuman-kasirh5:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Kmart mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-kasirh5 diambil dari Kmart masalah perkhidmatan pelanggannya yang berlaku pada November 28, 2017.