HealthCare.gov: After receiving a promised call back although d...
HealthCare.gov Ulasan pelanggan oleh pengguna GetHuman GetHuman-402235 dari November 21, 2017
Latar belakang kes GetHuman-402235
GetHuman:GetHuman-402235 - bolehkah anda memberitahu pelanggan HealthCare.gov kami yang lain kapan kes anda berlaku?
GetHuman-402235:Yes I can. Jam afternoon, pada November 12.
GetHuman:Adakah anda menghubungi HealthCare.gov, dan jika demikian, bagaimana?
GetHuman:Dan antara HealthCare.gov masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-402235 senarai masalah biasa HealthCare.gov)
GetHuman-402235:"Setup an account" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-402235 terhadap HealthCare.gov perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan HealthCare.gov GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-402235:After receiving a promised call back although during a time I did not specify, I called today and didn't wait as long as I expected to speak to a representative. The problem was with the representative. She sounded from the agitated from the get go. She was unwilling to help me with my problem with the website and seemed unwilling to accept my applying through her. Her voice was one of condemnation and obviously is very stressed out and tired of being on the phone. I did not trust to discuss any of my personal information with her nor did I feel confident in her abilities to find the correct insurance for me. I decided I would call again and hopefully get a better rep but I am not hopeful Luckily said yes to a survey which conveyed my dissatisfaction but who knows if that is even taken into consideration at all. If I do not get coverage due to this very BIG problem internally, I will be looking into ways to shed light on the problem and fight the penalty I will incur due to non-coverag
GetHuman:Mari kita mengukur pengalaman anda menghubungi HealthCare.gov. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah HealthCare.gov?
GetHuman-402235:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-402235:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan HealthCare.gov untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-402235:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan HealthCare.gov lain?
GetHuman-402235:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk HealthCare.gov mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-402235 diambil dari HealthCare.gov masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.