H&R Block: I live in Spring Valley, CA, and went to the of...
H&R Block Ulasan pelanggan oleh pengguna GetHuman ~Anonymous dari November 15, 2017
Latar belakang kes ~Anonymous
GetHuman:~Anonymous - bolehkah anda memberitahu pelanggan H&R Block kami yang lain kapan kes anda berlaku?
~Anonymous:Yup. Jam afternoon, pada November 10.
GetHuman:Adakah anda menghubungi H&R Block, dan jika demikian, bagaimana?
GetHuman:Dan antara H&R Block masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Anonymous senarai masalah biasa H&R Block)
~Anonymous:"File a Return" itulah sebabnya saya mencuba to call.
Ulasan ~Anonymous terhadap H&R Block perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan H&R Block GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Anonymous:I live in Spring Valley, CA, and went to the office on Fletcher Parkway. Here is why I will never go back. I went in a week ago to drop off my tax papers. I also set an appointment so my husband and I could be there. We set the appointment with the same guy who did our taxes last year. Our appointment was set for *:** pm on ******. We arrived at *:** pm. The lady who was running the front desk told us that we had to wait, that Todd was with another customer. She didn't know how long it was going to be. She didn't even check with Todd. She said we could do the drop off and come back later. That was when I informed he that I had did just that and set the appointment. At *:** we approached the front desk again, trying to set another appointment that we might get in on time. The receptionist at the front desk told us that it was late in the tax season and that they were busy and we would have to wait even if we set another appointment. At this time she went back to Todd and let him kno
GetHuman:Mari kita mengukur pengalaman anda menghubungi H&R Block. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah H&R Block?
~Anonymous:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Anonymous:Saya akan memberi mereka one daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan H&R Block untuk mengatasi masalah anda dengan cepat dan berkesan?
~Anonymous:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan H&R Block lain?
~Anonymous:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk H&R Block mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Anonymous diambil dari H&R Block masalah perkhidmatan pelanggannya yang berlaku pada November 10, 2017.