Go Health Insurance: Do not do business with these people. They are...
Go Health Insurance Ulasan pelanggan oleh pengguna GetHuman ~Ally dari November 18, 2017
Latar belakang kes ~Ally
GetHuman:~Ally - bolehkah anda memberitahu pelanggan Go Health Insurance kami yang lain kapan kes anda berlaku?
~Ally:Yes. Jam afternoon, pada November 9.
GetHuman:Adakah anda menghubungi Go Health Insurance, dan jika demikian, bagaimana?
GetHuman:Dan antara Go Health Insurance masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Ally senarai masalah biasa Go Health Insurance)
~Ally:"Make/Chase a claim" itulah sebabnya saya mencuba to call.
Ulasan ~Ally terhadap Go Health Insurance perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Go Health Insurance GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Ally:Do not do business with these people. They are entirely unprofessional and will LIE TO YOU just to get your money. I did a search for maternity insurance a couple months ago and GoHealth contacted me. We spoke but I wasn't ready to commit to anything so it ended after they emailed me a few insurance coverage options. Then they kept sending me text messages once or twice a week asking me to call them and check out the new rates. After a couple months of this haggling and their texting me without my permission I called thinking I would just tell them I wasn't interested. However, I let them talk me into listening to different coverage plans and ended up applying for just basic coverage with a well known respectable insurance company. I really just wanted to know if I could get approved, and then go from there with whether I wanted to accept the coverage and terms. I was told by their employee that simply applying would not obligate me to a plan if I was approved. I was also told a number
GetHuman:Mari kita mengukur pengalaman anda menghubungi Go Health Insurance. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Go Health Insurance?
~Ally:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Ally:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Go Health Insurance untuk mengatasi masalah anda dengan cepat dan berkesan?
~Ally:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Go Health Insurance lain?
~Ally:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Go Health Insurance mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Ally diambil dari Go Health Insurance masalah perkhidmatan pelanggannya yang berlaku pada November 9, 2017.