General Motors: I was told with the steering recall by Capitol...
General Motors Ulasan pelanggan oleh pengguna GetHuman ~aron montgomery dari November 21, 2017
Latar belakang kes ~aron montgomery
GetHuman:~aron montgomery - bolehkah anda memberitahu pelanggan General Motors kami yang lain kapan kes anda berlaku?
~aron montgomery :Sure. Jam late at night, pada November 12.
GetHuman:Adakah anda menghubungi General Motors, dan jika demikian, bagaimana?
GetHuman:Dan antara General Motors masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~aron montgomery senarai masalah biasa General Motors)
~aron montgomery :"Repairs" itulah sebabnya saya mencuba to call.
Ulasan ~aron montgomery terhadap General Motors perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan General Motors GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~aron montgomery :I was told with the steering recall by Capitol cheverolet that since they did not have a letter sent to them that even though the steering wheel had locked up my wife and son that it would be ok to still drive the **** malibu that was on the recall list published by GM themselves that we had to pay for it and would be reinbursed, so I aske the service tech. How could my wife and son drive a vehicle that is unsafe after I have already told you that the wheel had locked up on both of them prior to bringing it to you. He had no comment and said that we can not repair it without a letter, which I understood, but still told me and my wife that it would be ok to drive the car with her and my baby in it. I have purchased * chevy's in the past ** years and this is how a regular customer gets treated. I am also a retired Army vet and father is a retired Marine vet * timesin Vietnam, my son is currently in the Airforce * time Afghan*Irac vet who has purchased chevy's and my younger son is in the
GetHuman:Mari kita mengukur pengalaman anda menghubungi General Motors. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah General Motors?
~aron montgomery :Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~aron montgomery :Saya akan memberi mereka two daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan General Motors untuk mengatasi masalah anda dengan cepat dan berkesan?
~aron montgomery :Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan General Motors lain?
~aron montgomery :Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk General Motors mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~aron montgomery diambil dari General Motors masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.