GameStop: Stopped by GS to buy Boderlands Handsome collec...

GameStop Ulasan pelanggan oleh pengguna GetHuman GetHuman-283755 dari November 26, 2017

Background on GetHuman-283755's case

GetHuman: GetHuman-283755 - can you tell our other GameStop customers when your case took place?
GetHuman-283755: Yes I can. It was middle of the night, on November 20.
GetHuman: Did you reach out to GameStop, and if so, how?
GetHuman-283755: I used the 800-883-8895 number I found for on the GetHuman GameStop customer phone number page I was on: GameStop Customer Service Phone Number
GetHuman: And which of these common GameStop customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-283755 a list of common GameStop problems)
GetHuman-283755: "Gift Card Code Won't Work" was why I was trying to call.

GetHuman-283755's review of GameStop customer service

GetHuman: So how would you sum up your experience for GetHuman's GameStop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-283755: Stopped by GS to buy Boderlands Handsome collection, was told I couldn't purchase because I didn't reserve the game. So I went across the street to Target and bought the game. Seems GS isn't in the business of making money.
GetHuman: Let's quantify your experience contacting GameStop. On a scale of 1 to 5, how easy is it go get help on a GameStop problem?
GetHuman-283755: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-283755: I'd give them a four out of five on communication.
GetHuman: And what about GameStop's ability to quickly and effectively address your problem?
GetHuman-283755: For that I would say one out of five.
GetHuman: And finally- any advice for other GameStop customers?
GetHuman-283755: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk GameStop mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-283755 taken from his GameStop customer service problem that occurred on November 20, 2017.


1.08 of 5 stars | 80 reviews

GetHuman-283755's GameStop Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GameStop, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GameStop in any way.

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