Express Scripts: Was able to set up my vacation refill override...
Express Scripts Ulasan pelanggan oleh pengguna GetHuman ~Tim dari November 27, 2017
Background on ~Tim's case
GetHuman: ~Tim - can you tell our other Express Scripts customers when your case took place?
~Tim: Yes. It was afternoon, on November 25.
GetHuman: Did you reach out to Express Scripts, and if so, how?
GetHuman: And which of these common Express Scripts customer issues best describes the reason you wanted to talk to them?
(Shows ~Tim a list of common Express Scripts problems)
~Tim: "Sign up for service" was why I was trying to call.
~Tim's review of Express Scripts customer service
GetHuman: So how would you sum up your experience for GetHuman's Express Scripts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tim: Was able to set up my vacation refill override without out much problem. The person did have to talk with their supervisor so it did take some time.
GetHuman: Let's quantify your experience contacting Express Scripts. On a scale of 1 to 5, how easy is it go get help on a Express Scripts problem?
~Tim: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tim: I'd give them a five out of five on communication.
GetHuman: And what about Express Scripts's ability to quickly and effectively address your problem?
~Tim: For that I would say two out of five.
GetHuman: And finally- any advice for other Express Scripts customers?
~Tim: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Express Scripts mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Tim taken from his Express Scripts customer service problem that occurred on November 25, 2017.