Equifax: Tried to sell me the instant service to receive...
Equifax Ulasan pelanggan oleh pengguna GetHuman ~not your business dari November 23, 2017
Background on ~not your business's case
GetHuman: ~not your business - can you tell our other Equifax customers when your case took place?
~not your business: Yup. It was middle of the night, on November 18.
GetHuman: Did you reach out to Equifax, and if so, how?
GetHuman: And which of these common Equifax customer issues best describes the reason you wanted to talk to them?
(Shows ~not your business a list of common Equifax problems)
~not your business: "Freeze Credit" was why I was trying to call.
~not your business's review of Equifax customer service
GetHuman: So how would you sum up your experience for GetHuman's Equifax customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not your business: Tried to sell me the instant service to receive in my mail box. I told her that enough people have gotten my money without you taking it too. I'm now on a seven to ten day wait for my report. So much for being a victim of fraud. I will take the other two over this company any day of the week and twice on Sundays!!
GetHuman: Let's quantify your experience contacting Equifax. On a scale of 1 to 5, how easy is it go get help on a Equifax problem?
~not your business: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not your business: I'd give them a five out of five on communication.
GetHuman: And what about Equifax's ability to quickly and effectively address your problem?
~not your business: For that I would say two out of five.
GetHuman: And finally- any advice for other Equifax customers?
~not your business: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Equifax mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~not your business taken from his Equifax customer service problem that occurred on November 18, 2017.