Delta Airlines: Although my wait time was only * minutes but I...

Delta Airlines Ulasan pelanggan oleh pengguna GetHuman GetHuman-339835 dari November 21, 2017

Background on GetHuman-339835's case

GetHuman: GetHuman-339835 - can you tell our other Delta Airlines customers when your case took place?
GetHuman-339835: Yes I can. It was evening, on November 11.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman-339835: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-339835 a list of common Delta Airlines problems)
GetHuman-339835: "Baggage Problem" was why I was trying to call.

GetHuman-339835's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-339835: Although my wait time was only * minutes but I wrote ** for a reason. I could hardly hear the person. I cannot imagine if I am at the Airport stranded. Finding this number would have been very very difficult. I have high speed internet at home & other options that would have been impossible at the Airport.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
GetHuman-339835: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-339835: I'd give them a five out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
GetHuman-339835: For that I would say three out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
GetHuman-339835: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Delta Airlines mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-339835 taken from his Delta Airlines customer service problem that occurred on November 11, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

GetHuman-339835's Delta Airlines Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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