Delta Airlines: You guys **** I am tired of your constantly del...

Delta Airlines Ulasan pelanggan oleh pengguna GetHuman GetHuman-427654 dari November 22, 2017

Background on GetHuman-427654's case

GetHuman: GetHuman-427654 - can you tell our other Delta Airlines customers when your case took place?
GetHuman-427654: Yes. It was morning, on November 20.
GetHuman: Did you reach out to Delta Airlines, and if so, how?
GetHuman-427654: I used the 800-692-6980 number I found for on the GetHuman Delta Airlines customer phone number page I was on: Delta Airlines Customer Service Phone Number
GetHuman: And which of these common Delta Airlines customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-427654 a list of common Delta Airlines problems)
GetHuman-427654: "Flight Inquiry" was why I was trying to call.

GetHuman-427654's review of Delta Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-427654: You guys **** I am tired of your constantly delayed flights. I am tired of giving up * to* or more hours of my life on a regular basis because you cannot run flights on time. What is really infuriating is I have certain flights I am convinced you delay just because the early flight is not full I.e. Early evening flight Detroit to Birmingham. I have flown regularly on business for ** years. You guys are consistently the worst. I'm done with Delta. I will from now on take any other airline, they are all better, drive or walk to avoid Delta. These are not the rambling a of some crazy person. You guys do not realize your lack of customer service. Really ** to ** minutes just to talk to someone in customer service? How arrogant of you. I cannot begin to describe how Delta can turn normal sane calm people into raving lunatics. I don't want anything from you guys.... No miles or bonus points. I simply would like to see you address you dismal number of delayed flights, non-weather related.
GetHuman: Let's quantify your experience contacting Delta Airlines. On a scale of 1 to 5, how easy is it go get help on a Delta Airlines problem?
GetHuman-427654: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-427654: I'd give them a three out of five on communication.
GetHuman: And what about Delta Airlines's ability to quickly and effectively address your problem?
GetHuman-427654: For that I would say four out of five.
GetHuman: And finally- any advice for other Delta Airlines customers?
GetHuman-427654: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Delta Airlines mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-427654 taken from his Delta Airlines customer service problem that occurred on November 20, 2017.

Delta Airlines

3.10 of 5 stars | 407 reviews

GetHuman-427654's Delta Airlines Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Delta Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Delta Airlines in any way.

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