Dell - Financial Services: I purchased a new Dell computer within two days...
Dell - Financial Services Ulasan pelanggan oleh pengguna GetHuman ~rookey dari November 27, 2017
Latar belakang kes ~rookey
GetHuman:~rookey - bolehkah anda memberitahu pelanggan Dell - Financial Services kami yang lain kapan kes anda berlaku?
~rookey:Yes I can. Jam morning, pada November 19.
GetHuman:Adakah anda menghubungi Dell - Financial Services, dan jika demikian, bagaimana?
GetHuman:Dan antara Dell - Financial Services masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~rookey senarai masalah biasa Dell - Financial Services)
~rookey:"Repairs" itulah sebabnya saya mencuba to call.
Ulasan ~rookey terhadap Dell - Financial Services perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Dell - Financial Services GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~rookey:I purchased a new Dell computer within two days I was on the phone with their service techs, they finally instructed me to send the computer back gave me full credit. However, I'm still waiting for my initial $***.** to be credited back to my account. I was informed today that it had already been credited back to my Visa card. I informed Zaki that that was incorrect and that I was going to my bank and seek their help with charging **.**% interest from the time that they have been holding onto my money purred their own financial contract that they like to give everyone. Let's see how they like that. He asked me begin them another ** hours will see keep you updated (everybody needs to keep all paperwork and documentation to protect themselves in a safe place, not on their computers. This will give you a leg to stand on.) Another note, it's hard to understand people that do not speak English. My original order was sent with someone in the US not over seas.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Dell - Financial Services. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Dell - Financial Services?
~rookey:Saya memberi mereka one dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~rookey:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Dell - Financial Services untuk mengatasi masalah anda dengan cepat dan berkesan?
~rookey:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Dell - Financial Services lain?
~rookey:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Dell - Financial Services mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~rookey diambil dari Dell - Financial Services masalah perkhidmatan pelanggannya yang berlaku pada November 19, 2017.