DISH: Since June we have tried to get SOX required ad...

DISH Ulasan pelanggan oleh pengguna GetHuman ~Commercial Account dari November 18, 2017

Background on ~Commercial Account's case

GetHuman: ~Commercial Account - can you tell our other DISH customers when your case took place?
~Commercial Account: Sure. It was morning, on November 13.
GetHuman: Did you reach out to DISH, and if so, how?
~Commercial Account: I used the 800-333-3474 number I found for on the GetHuman DISH customer phone number page I was on: DISH Customer Service Phone Number
GetHuman: And which of these common DISH customer issues best describes the reason you wanted to talk to them?
(Shows ~Commercial Account a list of common DISH problems)
~Commercial Account: "Overcharge on Account" was why I was trying to call.

~Commercial Account's review of DISH customer service

GetHuman: So how would you sum up your experience for GetHuman's DISH customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Commercial Account: Since June we have tried to get SOX required address change sent to our company for processing by our Sourcing department. Months later(this is Sept.), incorrect data is sent and service has been disconnected numerous times, hours of wasted employee time here and it looks like another two weeks to see if they can get it right so we can pay our bill that has grown over the months in spite of no service. Way to make a buck DISH!
GetHuman: Let's quantify your experience contacting DISH. On a scale of 1 to 5, how easy is it go get help on a DISH problem?
~Commercial Account: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Commercial Account: I'd give them a three out of five on communication.
GetHuman: And what about DISH's ability to quickly and effectively address your problem?
~Commercial Account: For that I would say four out of five.
GetHuman: And finally- any advice for other DISH customers?
~Commercial Account: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk DISH mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Commercial Account taken from his DISH customer service problem that occurred on November 13, 2017.

DISH

2.56 of 5 stars | 244 reviews

~Commercial Account's DISH Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like DISH, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with DISH in any way.

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