DISH: I spoke with josh**g who was very rude aND dire...
DISH Ulasan pelanggan oleh pengguna GetHuman ~Stephanie Duggins dari November 25, 2017
Latar belakang kes ~Stephanie Duggins
GetHuman:~Stephanie Duggins - bolehkah anda memberitahu pelanggan DISH kami yang lain kapan kes anda berlaku?
~Stephanie Duggins:Yes I can. Jam middle of the night, pada November 23.
GetHuman:Adakah anda menghubungi DISH, dan jika demikian, bagaimana?
GetHuman:Dan antara DISH masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Stephanie Duggins senarai masalah biasa DISH)
~Stephanie Duggins:"Cancel Service" itulah sebabnya saya mencuba to call.
Ulasan ~Stephanie Duggins terhadap DISH perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan DISH GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Stephanie Duggins:I spoke with josh**g who was very rude aND direspectful along with the rest of the staff that works there.I wanted to watch on demand using my WiFi which wasn't explained to me in the beginning that I would have to pay and additional one time fee of **.**,which was no problem.I just figured that it should've been explained. I asked if it would be better to get the hopper instead and I wouldn't have to pay the **.** and they said if I did that I would have to pay *** upfront and redo my whole contract.I asked Josh who was the manager why wasn't this explained in the beginning and he stated that they didn't have to explain it me.Josh then preceded to tell me that I was going to listen to what he had to say and that he was not going to argue with me or explain anything else to me, after I got his name he hung up.I asked him to speak to someone higher than him he said no and that he was the only manager. If I am going to spend my money I would like to know what it is for and it would have
GetHuman:Mari kita mengukur pengalaman anda menghubungi DISH. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah DISH?
~Stephanie Duggins:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Stephanie Duggins:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan DISH untuk mengatasi masalah anda dengan cepat dan berkesan?
~Stephanie Duggins:Untuk itu saya katakan three daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan DISH lain?
~Stephanie Duggins:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk DISH mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Stephanie Duggins diambil dari DISH masalah perkhidmatan pelanggannya yang berlaku pada November 23, 2017.