I'm very upset with the way Comcast has treated...
Comcast Ulasan pelanggan oleh pengguna GetHuman ~Tammie dari November 23, 2017
Latar belakang kes ~Tammie
GetHuman:~Tammie - bolehkah anda memberitahu pelanggan Comcast kami yang lain kapan kes anda berlaku?
~Tammie:Yes I can. Jam afternoon, pada November 14.
GetHuman:Adakah anda menghubungi Comcast, dan jika demikian, bagaimana?
GetHuman:Dan antara Comcast masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~Tammie senarai masalah biasa Comcast)
~Tammie:"Update account information" itulah sebabnya saya mencuba to call.
Ulasan ~Tammie terhadap Comcast perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Comcast GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~Tammie:I'm very upset with the way Comcast has treated my family. I was offered a triple play as a promotion for $***.** for one yr which was suppose to include high speed internet, phone with Id caller, and the same channels I had before I was switched over. I was not able to get the offer that I was signed up for b*c the agent didn't put the codes in after I had asked several times about the package I would have. I asked what all came with the Triple Play & after I made sure & constantly repeated the bundle & the price to the rep. I have spoken with over ** different reps. I have spoken with every dept that Comcast has. I have put ** miles on my Suv running back*forth to Comcast, used my gas, & time, I had to return * boxes in one day on *******. I was in & out & in that heat all day & my health is extremely bad.I'm on oxygen ****. I had to bring my daughter out with me after she got out of school & to add to all I have been through it started thundering, lighting, and raining so hard that
GetHuman:Mari kita mengukur pengalaman anda menghubungi Comcast. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Comcast?
~Tammie:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~Tammie:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Comcast untuk mengatasi masalah anda dengan cepat dan berkesan?
~Tammie:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Comcast lain?
~Tammie:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Comcast mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~Tammie diambil dari Comcast masalah perkhidmatan pelanggannya yang berlaku pada November 14, 2017.