Citibank: THE,most absurd thing to do is mislead and conf...

Citibank Ulasan pelanggan oleh pengguna GetHuman ~chris dari November 24, 2017

Background on ~chris's case

GetHuman: ~chris - can you tell our other Citibank customers when your case took place?
~chris: Yes. It was afternoon, on November 19.
GetHuman: Did you reach out to Citibank, and if so, how?
~chris: I used the 800-374-9700 number I found for on the GetHuman Citibank customer phone number page I was on: Citibank Customer Service Phone Number
GetHuman: And which of these common Citibank customer issues best describes the reason you wanted to talk to them?
(Shows ~chris a list of common Citibank problems)
~chris: "Account Access" was why I was trying to call.

~chris's review of Citibank customer service

GetHuman: So how would you sum up your experience for GetHuman's Citibank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~chris: THE,most absurd thing to do is mislead and confuse ppl.This company excels in that. Must be hiding something else.
GetHuman: Let's quantify your experience contacting Citibank. On a scale of 1 to 5, how easy is it go get help on a Citibank problem?
~chris: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~chris: I'd give them a five out of five on communication.
GetHuman: And what about Citibank's ability to quickly and effectively address your problem?
~chris: For that I would say five out of five.
GetHuman: And finally- any advice for other Citibank customers?
~chris: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Citibank mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~chris taken from his Citibank customer service problem that occurred on November 19, 2017.


2.94 of 5 stars | 87 reviews

~chris's Citibank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Citibank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Citibank in any way.

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