Carnival Cruise: I booked my cruise for April **** in August of...
Carnival Cruise Ulasan pelanggan oleh pengguna GetHuman GetHuman-261330 dari November 14, 2017
Latar belakang kes GetHuman-261330
GetHuman:GetHuman-261330 - bolehkah anda memberitahu pelanggan Carnival Cruise kami yang lain kapan kes anda berlaku?
GetHuman-261330:Yes I can. Jam late at night, pada November 4.
GetHuman:Adakah anda menghubungi Carnival Cruise, dan jika demikian, bagaimana?
GetHuman:Dan antara Carnival Cruise masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-261330 senarai masalah biasa Carnival Cruise)
GetHuman-261330:"Change booking" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-261330 terhadap Carnival Cruise perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Carnival Cruise GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-261330:I booked my cruise for April **** in August of ****. I was informed of the new Faster to the Fun when calling a few weeks after booking regarding another issue. They mentioned this since we will be traveling with a * year old. It was not available on our ship yet, but the agent said to keep checking the website every few days. I have been checking almost daily since then. Faster to the Fun finally became available but was sold out. It had been less than ** hours since my last check. My husband immediately called Carnival to see why someone who booked their cruise and paid in full * months in advance would not be offered this excursion first before those booking in that ** hour period. After almost * hours on the phone and * disconnections, we were given a number to Guest Care which was closed until the next morning. I called the next day and was transferred several times (over an hour on the phone). Finally I was told there was nothing they could do. Needless to say, this is
GetHuman:Mari kita mengukur pengalaman anda menghubungi Carnival Cruise. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Carnival Cruise?
GetHuman-261330:Saya memberi mereka five dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-261330:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Carnival Cruise untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-261330:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Carnival Cruise lain?
GetHuman-261330:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Carnival Cruise mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-261330 diambil dari Carnival Cruise masalah perkhidmatan pelanggannya yang berlaku pada November 4, 2017.