Care Credit: Spoke with nate. he could not communicate well...

Care Credit Ulasan pelanggan oleh pengguna GetHuman ~Vicki Carter dari November 15, 2017

Background on ~Vicki Carter's case

GetHuman: ~Vicki Carter - can you tell our other Care Credit customers when your case took place?
~Vicki Carter: Yes. It was afternoon, on November 8.
GetHuman: Did you reach out to Care Credit, and if so, how?
~Vicki Carter: I used the 877-295-2080 number I found for on the GetHuman Care Credit customer phone number page I was on: Care Credit Customer Service Phone Number
GetHuman: And which of these common Care Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Vicki Carter a list of common Care Credit problems)
~Vicki Carter: "Update Account Information" was why I was trying to call.

~Vicki Carter's review of Care Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Care Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Vicki Carter: Spoke with nate. he could not communicate well and had to ask to speak with a supervisor. Asked him if he was in the U.S. and he stated he was. When asked what call center he was located in, his response was "*overseas."* When pointed out that he just told me that he was in the U.S. he denied the answer. Now am speaking with a supervisor
GetHuman: Let's quantify your experience contacting Care Credit. On a scale of 1 to 5, how easy is it go get help on a Care Credit problem?
~Vicki Carter: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Vicki Carter: I'd give them a two out of five on communication.
GetHuman: And what about Care Credit's ability to quickly and effectively address your problem?
~Vicki Carter: For that I would say five out of five.
GetHuman: And finally- any advice for other Care Credit customers?
~Vicki Carter: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Care Credit mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Vicki Carter taken from his Care Credit customer service problem that occurred on November 8, 2017.

Care Credit

3.13 of 5 stars | 78 reviews

~Vicki Carter's Care Credit Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care Credit, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care Credit in any way.

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