Care Credit: They need to get employees that will answer the...

Care Credit Ulasan pelanggan oleh pengguna GetHuman ~ladydragon dari November 20, 2017

Background on ~ladydragon's case

GetHuman: ~ladydragon - can you tell our other Care Credit customers when your case took place?
~ladydragon: Sure. It was afternoon, on November 10.
GetHuman: Did you reach out to Care Credit, and if so, how?
~ladydragon: I used the 877-295-2080 number I found for on the GetHuman Care Credit customer phone number page I was on: Care Credit Customer Service Phone Number
GetHuman: And which of these common Care Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~ladydragon a list of common Care Credit problems)
~ladydragon: "Sign up for service" was why I was trying to call.

~ladydragon's review of Care Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Care Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ladydragon: They need to get employees that will answer the phone instead of making people wait this long. I have other things to do rather than let them know that they have messed up my bill on their end. And please hire English speaking people. It is very rude when they have to ask you to repeat your question because they don't understand what I am asking. REALLY !!!!
GetHuman: Let's quantify your experience contacting Care Credit. On a scale of 1 to 5, how easy is it go get help on a Care Credit problem?
~ladydragon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ladydragon: I'd give them a five out of five on communication.
GetHuman: And what about Care Credit's ability to quickly and effectively address your problem?
~ladydragon: For that I would say four out of five.
GetHuman: And finally- any advice for other Care Credit customers?
~ladydragon: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Care Credit mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~ladydragon taken from his Care Credit customer service problem that occurred on November 10, 2017.

Care Credit

3.13 of 5 stars | 78 reviews

~ladydragon's Care Credit Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Care Credit, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Care Credit in any way.

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