Boost Mobile: Never got a hold of anyone, they keep saying to...

Boost Mobile Ulasan pelanggan oleh pengguna GetHuman ~FED UP!!! dari November 23, 2017

Background on ~FED UP!!!'s case

GetHuman: ~FED UP!!! - can you tell our other Boost Mobile customers when your case took place?
~FED UP!!!: Yes I can. It was middle of the night, on November 14.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~FED UP!!!: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~FED UP!!! a list of common Boost Mobile problems)
~FED UP!!!: "Refund" was why I was trying to call.

~FED UP!!!'s review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FED UP!!!: Never got a hold of anyone, they keep saying to call customer care but there is nobody there. The recording is surprisingly rude. it is like a needle in a haystack to try to find a phone number that actually works for these people. Worst money I have ever spent I will never use boost mobile again!
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~FED UP!!!: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FED UP!!!: I'd give them a three out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~FED UP!!!: For that I would say two out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~FED UP!!!: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Boost Mobile mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~FED UP!!! taken from his Boost Mobile customer service problem that occurred on November 14, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~FED UP!!!'s Boost Mobile Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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