Boost Mobile: Boost is the worst cellphone company that I hav...

Boost Mobile Ulasan pelanggan oleh pengguna GetHuman ~gstchck dari November 27, 2017

Background on ~gstchck's case

GetHuman: ~gstchck - can you tell our other Boost Mobile customers when your case took place?
~gstchck: Yup. It was middle of the night, on November 18.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~gstchck: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~gstchck a list of common Boost Mobile problems)
~gstchck: "Overcharge/Strange charge" was why I was trying to call.

~gstchck's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gstchck: Boost is the worst cellphone company that I have ever used. I currently reside in Los Angeles but I've lived all over the US and I've traveled around the world and I can honestly say that Boost is the worst. Even though Boost is owned by Sprint and Sprint has tons of money, they don't have enough towers in the L.A. area and they don't manager their network properly on the few towers they do have. I sold cellphones for several years, so I am very knowledgeable about the industry. Plus, I've tried every cellphone * service combination there is and I can honestly say that Boost is the worst. *Do you make phone calls with your cellphone? If so, don't use Boost. When you try to call someone, it fails to connect and you usually receive * of * recordings. Here are the call failure messages you will hear:**. "Due to heavy calling, we are unable to complete your call at this time."**. "We are unable to complete your call at this time. Please try again later."**. "
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~gstchck: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gstchck: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~gstchck: For that I would say four out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~gstchck: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Boost Mobile mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~gstchck taken from his Boost Mobile customer service problem that occurred on November 18, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~gstchck's Boost Mobile Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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