Boost Mobile: I'm trying to suspend my phone service due to t...

Boost Mobile Ulasan pelanggan oleh pengguna GetHuman ~Roderic Rabb dari November 27, 2017

Background on ~Roderic Rabb's case

GetHuman: ~Roderic Rabb - can you tell our other Boost Mobile customers when your case took place?
~Roderic Rabb: Sure. It was late at night, on November 22.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~Roderic Rabb: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Roderic Rabb a list of common Boost Mobile problems)
~Roderic Rabb: "Service problem" was why I was trying to call.

~Roderic Rabb's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Roderic Rabb: I'm trying to suspend my phone service due to the phone got lost or stolen in February **** I have forgotten my pin and for some reason the phone is still active ***-***-**** I have made a few attempt by going into the local store in my neighborhood and nothing seems to be working
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Roderic Rabb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Roderic Rabb: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Roderic Rabb: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Roderic Rabb: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Boost Mobile mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Roderic Rabb taken from his Boost Mobile customer service problem that occurred on November 22, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~Roderic Rabb's Boost Mobile Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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