Best Buy: The agent was calm and helpful. He was nice and...
Best Buy Ulasan pelanggan oleh pengguna GetHuman GetHuman-141114 dari November 15, 2017
Background on GetHuman-141114's case
GetHuman: GetHuman-141114 - can you tell our other Best Buy customers when your case took place?
GetHuman-141114: Yes. It was late at night, on November 6.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-141114 a list of common Best Buy problems)
GetHuman-141114: "Make a purchase" was why I was trying to call.
GetHuman-141114's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-141114: The agent was calm and helpful. He was nice and transferred me over to a nice woman. Despite the accent which was very slightly hard to understand, she was so nice and helpful. She helped me get a new battery after UPS lost my warranty one.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
GetHuman-141114: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-141114: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
GetHuman-141114: For that I would say one out of five.
GetHuman: And finally- any advice for other Best Buy customers?
GetHuman-141114: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Best Buy mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-141114 taken from his Best Buy customer service problem that occurred on November 6, 2017.