Best Buy: Poor Geek Squad Service. I was scheduled for Ge...
Best Buy Ulasan pelanggan oleh pengguna GetHuman GetHuman-ttrph dari November 29, 2017
Latar belakang kes GetHuman-ttrph
GetHuman:GetHuman-ttrph - bolehkah anda memberitahu pelanggan Best Buy kami yang lain kapan kes anda berlaku?
GetHuman-ttrph:Yes. Jam morning, pada November 21.
GetHuman:Adakah anda menghubungi Best Buy, dan jika demikian, bagaimana?
GetHuman:Dan antara Best Buy masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-ttrph senarai masalah biasa Best Buy)
GetHuman-ttrph:"Geek Squad Support" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-ttrph terhadap Best Buy perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Best Buy GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-ttrph:Poor Geek Squad Service. I was scheduled for Geek Squad service on ***. I spoke to Danny the tech coming out. He said be would be out after his first appt, probably around ** - **:**am. I said great and moved all appoints to the morning so I could be available. He called at *:** am to tell me he was available now. I was in the middle of a business conference call. When I called him back he said he would not be able to make it anytime that day because he was busy. I called my consultant and the store to reschedule and have yet to hear back from anyone and it is mow ***. Seems like they take a customers money and do mot care. I would also like to know how the CEO of Best Buy would feel if he had to take a half day off to wait for service. Come on. It is ****. Be Customer Focused and give them a window so do not have to lose a day of work. Time Warner does it, maybe Best Buy should talk to them.
GetHuman:Mari kita mengukur pengalaman anda menghubungi Best Buy. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Best Buy?
GetHuman-ttrph:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-ttrph:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Best Buy untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-ttrph:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Best Buy lain?
GetHuman-ttrph:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Best Buy mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-ttrph diambil dari Best Buy masalah perkhidmatan pelanggannya yang berlaku pada November 21, 2017.