Best Buy: Nearly ** days for a replacement insured phone...
Best Buy Ulasan pelanggan oleh pengguna GetHuman ~RIP Best buy dari November 27, 2017
Background on ~RIP Best buy's case
GetHuman: ~RIP Best buy - can you tell our other Best Buy customers when your case took place?
~RIP Best buy: Yes I can. It was evening, on November 21.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~RIP Best buy a list of common Best Buy problems)
~RIP Best buy: "Returns" was why I was trying to call.
~RIP Best buy's review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RIP Best buy: Nearly ** days for a replacement insured phone, no follow up, follow through or customer service, and two of the three store managers engaged in poor behavior and bullied me
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~RIP Best buy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RIP Best buy: I'd give them a three out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~RIP Best buy: For that I would say one out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~RIP Best buy: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Best Buy mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~RIP Best buy taken from his Best Buy customer service problem that occurred on November 21, 2017.