Best Buy: I called the Westminster, Ca store after waitin...
Best Buy Ulasan pelanggan oleh pengguna GetHuman ~Never again!!! dari November 26, 2017
Background on ~Never again!!!'s case
GetHuman: ~Never again!!! - can you tell our other Best Buy customers when your case took place?
~Never again!!!: Yes. It was morning, on November 21.
GetHuman: Did you reach out to Best Buy, and if so, how?
GetHuman: And which of these common Best Buy customer issues best describes the reason you wanted to talk to them?
(Shows ~Never again!!! a list of common Best Buy problems)
~Never again!!!: "Track order" was why I was trying to call.
~Never again!!!'s review of Best Buy customer service
GetHuman: So how would you sum up your experience for GetHuman's Best Buy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Never again!!!: I called the Westminster, Ca store after waiting at least *-* minutes for the store to answer and then being transferred and put on hold for quite a long time ...multiple times! I only had a simple question after spending quite a bit of money on a recent TV purchase. Even the Geek Squad couldn't help me. Horrible customer service.
GetHuman: Let's quantify your experience contacting Best Buy. On a scale of 1 to 5, how easy is it go get help on a Best Buy problem?
~Never again!!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Never again!!!: I'd give them a two out of five on communication.
GetHuman: And what about Best Buy's ability to quickly and effectively address your problem?
~Never again!!!: For that I would say five out of five.
GetHuman: And finally- any advice for other Best Buy customers?
~Never again!!!: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Best Buy mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Never again!!! taken from his Best Buy customer service problem that occurred on November 21, 2017.