I called Avast because my subcription ran out a...
Avast Ulasan pelanggan oleh pengguna GetHuman ~corkylynn, corkylynnx1 or Core dari November 23, 2017
Latar belakang kes ~corkylynn, corkylynnx1 or Core
GetHuman:~corkylynn, corkylynnx1 or Core - bolehkah anda memberitahu pelanggan Avast kami yang lain kapan kes anda berlaku?
~corkylynn, corkylynnx1 or Core:Yeah. Jam afternoon, pada November 20.
GetHuman:Adakah anda menghubungi Avast, dan jika demikian, bagaimana?
GetHuman:Dan antara Avast masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~corkylynn, corkylynnx1 or Core senarai masalah biasa Avast)
~corkylynn, corkylynnx1 or Core:"Overcharge/Strange charge" itulah sebabnya saya mencuba to call.
Ulasan ~corkylynn, corkylynnx1 or Core terhadap Avast perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Avast GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~corkylynn, corkylynnx1 or Core:I called Avast because my subcription ran out and I tried to sign up for another subscription for the free Avast because I cannot afford to upgrade it at this time. I'm on a Disability pension and raising a teenager and unable to work as I'm still unwell. I only had one glitch that happened when I tried to subscribe again. I had a pop-up that wouldn't let me go forward and all I wanted was how to change it but even after the tech guy went through the procedure, I still have the same problem. Also, I asked if he was going to charge me because I'm on a very tight budget and he said it would only be $*.**. I asked him again if I heard him properly and he said $*.** again but I had other problems that microsoft should be able to repair that needed repairing and he said for a one-time repair I would have to pay $***.** but if I decided that my computer could have a steady repair for years, it would cost me $***.**. I told him that I cannot afford any of that because I'll go into debt a
GetHuman:Mari kita mengukur pengalaman anda menghubungi Avast. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Avast?
~corkylynn, corkylynnx1 or Core:Saya memberi mereka four dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~corkylynn, corkylynnx1 or Core:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Avast untuk mengatasi masalah anda dengan cepat dan berkesan?
~corkylynn, corkylynnx1 or Core:Untuk itu saya katakan one daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Avast lain?
~corkylynn, corkylynnx1 or Core:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Avast mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~corkylynn, corkylynnx1 or Core diambil dari Avast masalah perkhidmatan pelanggannya yang berlaku pada November 20, 2017.