Assurance Wireless: your rep who straightened this out is a saint...

Assurance Wireless Ulasan pelanggan oleh pengguna GetHuman ~Richard Tattershall dari November 25, 2017

Background on ~Richard Tattershall's case

GetHuman: ~Richard Tattershall - can you tell our other Assurance Wireless customers when your case took place?
~Richard Tattershall: Yeah. It was afternoon, on November 22.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
~Richard Tattershall: I used the 888-321-5880 number I found for on the GetHuman Assurance Wireless customer phone number page I was on: Assurance Wireless Customer Service Phone Number
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Richard Tattershall a list of common Assurance Wireless problems)
~Richard Tattershall: "Setup service" was why I was trying to call.

~Richard Tattershall's review of Assurance Wireless customer service

GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Richard Tattershall: your rep who straightened this out is a saint. The people who are handling the rebuy minutes and not converting the transaction into minutes need to be replaced. They are hurting your reputation by their incompetence!
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Richard Tattershall: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Richard Tattershall: I'd give them a one out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Richard Tattershall: For that I would say five out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Richard Tattershall: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Assurance Wireless mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Richard Tattershall taken from his Assurance Wireless customer service problem that occurred on November 22, 2017.

Assurance Wireless

3.35 of 5 stars | 233 reviews

~Richard Tattershall's Assurance Wireless Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Assurance Wireless, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Assurance Wireless in any way.

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