Assurance Wireless: Vanessa was very understanding that my phone is...
Assurance Wireless Ulasan pelanggan oleh pengguna GetHuman ~Margaret dari November 25, 2017
Background on ~Margaret's case
GetHuman: ~Margaret - can you tell our other Assurance Wireless customers when your case took place?
~Margaret: Yeah. It was evening, on November 21.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Margaret a list of common Assurance Wireless problems)
~Margaret: "Update account information" was why I was trying to call.
~Margaret's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Margaret: Vanessa was very understanding that my phone is * yrs old and all the numbers stick.I am recertified** but still get texts that I will lose my service. Shes fixing all things.
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Margaret: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Margaret: I'd give them a three out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Margaret: For that I would say four out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Margaret: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Assurance Wireless mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Margaret taken from his Assurance Wireless customer service problem that occurred on November 21, 2017.