Assurance Wireless: I waited and waited ** minutes just for the pho...
Assurance Wireless Ulasan pelanggan oleh pengguna GetHuman ~Nancy Mary Helme dari November 25, 2017
Background on ~Nancy Mary Helme's case
GetHuman: ~Nancy Mary Helme - can you tell our other Assurance Wireless customers when your case took place?
~Nancy Mary Helme: Yes. It was late at night, on November 17.
GetHuman: Did you reach out to Assurance Wireless, and if so, how?
GetHuman: And which of these common Assurance Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy Mary Helme a list of common Assurance Wireless problems)
~Nancy Mary Helme: "Change plan" was why I was trying to call.
~Nancy Mary Helme's review of Assurance Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Assurance Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy Mary Helme: I waited and waited ** minutes just for the phone * dismiss me pretty much from waiting and hung up on me now I have no minutes
GetHuman: Let's quantify your experience contacting Assurance Wireless. On a scale of 1 to 5, how easy is it go get help on a Assurance Wireless problem?
~Nancy Mary Helme: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy Mary Helme: I'd give them a five out of five on communication.
GetHuman: And what about Assurance Wireless's ability to quickly and effectively address your problem?
~Nancy Mary Helme: For that I would say three out of five.
GetHuman: And finally- any advice for other Assurance Wireless customers?
~Nancy Mary Helme: Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Assurance Wireless mengetahui siapa anda.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy Mary Helme taken from his Assurance Wireless customer service problem that occurred on November 17, 2017.