Ashley Furniture: This was the worst service I have ever received...
Ashley Furniture Ulasan pelanggan oleh pengguna GetHuman ~pkdm2315 dari November 25, 2017
Latar belakang kes ~pkdm2315
GetHuman:~pkdm2315 - bolehkah anda memberitahu pelanggan Ashley Furniture kami yang lain kapan kes anda berlaku?
~pkdm2315:Yup. Jam afternoon, pada November 15.
GetHuman:Adakah anda menghubungi Ashley Furniture, dan jika demikian, bagaimana?
GetHuman:Dan antara Ashley Furniture masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan ~pkdm2315 senarai masalah biasa Ashley Furniture)
~pkdm2315:"Warranty claim" itulah sebabnya saya mencuba to call.
Ulasan ~pkdm2315 terhadap Ashley Furniture perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan Ashley Furniture GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
~pkdm2315:This was the worst service I have ever received. We received the side board with a crack. It was the Wednesday before Thanksgiving so I waited until Monday to call due to the holiday weekend and was told I waited longer than the ** hours and a service call was required. I tried to explain *. It was a holiday weekend. *. I did not want a service call because I did not want to have to wait another day for an exchange. I was told I would get a call back. No call. I called back the next day and was given the same run around, so I explained the situation again and was told to send a picture because a manager would want to see the crack. I emailed the picture. No call back. I called the next day and was on the phone for over an hour with no result. I was told they would call me the next day. No call. (In the middle of all this I tried to call the store directly and no one has ever answered the phone) I finally decided to drive to the store, which is ** minutes from my house, to maybe ge
GetHuman:Mari kita mengukur pengalaman anda menghubungi Ashley Furniture. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah Ashley Furniture?
~pkdm2315:Saya memberi mereka three dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
~pkdm2315:Saya akan memberi mereka four daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan Ashley Furniture untuk mengatasi masalah anda dengan cepat dan berkesan?
~pkdm2315:Untuk itu saya katakan five daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan Ashley Furniture lain?
~pkdm2315:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk Ashley Furniture mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari ~pkdm2315 diambil dari Ashley Furniture masalah perkhidmatan pelanggannya yang berlaku pada November 15, 2017.