American Home Shield: Home warranty company is not fulfilling their o...
American Home Shield Ulasan pelanggan oleh pengguna GetHuman GetHuman-136001 dari November 16, 2017
Latar belakang kes GetHuman-136001
GetHuman:GetHuman-136001 - bolehkah anda memberitahu pelanggan American Home Shield kami yang lain kapan kes anda berlaku?
GetHuman-136001:Sure. Jam morning, pada November 12.
GetHuman:Adakah anda menghubungi American Home Shield, dan jika demikian, bagaimana?
GetHuman:Dan antara American Home Shield masalah pelanggan yang mana yang paling baik menjelaskan sebab anda mahu bercakap dengan mereka?
(Menunjukkan GetHuman-136001 senarai masalah biasa American Home Shield)
GetHuman-136001:"Setup service" itulah sebabnya saya mencuba to call.
Ulasan GetHuman-136001 terhadap American Home Shield perkhidmatan pelanggan
GetHuman:Oleh itu, bagaimana anda merangkum pengalaman anda untuk komuniti pelanggan American Home Shield GetHuman? Kami akan menapis sebarang ID, nombor, atau kod dan kata-kata yang tidak sesuai di sini kerana berjuta-juta pelanggan lain menggunakan sumber ini.
GetHuman-136001:Home warranty company is not fulfilling their obligation to make repairs or replacement of faulty appliances that are covered by their policy On ********* we placed a call to American Home Shield that our air conditioning stopped working. They said Dean family AC will call to set up an appointment which they did on *********. The tech came out on ********* and informed me we need a new compressor and it would take a week to get one. **Now it is almost two weeks American Home Shield told me today that "they have not made up their mind on what to do and nothing has been ordered." Dean family AC said American Home Shield is not authorizing the replacement parts even after they received the report that the compressor needs to be replaced. I live in Arizona and it was *** degrees the past few days and over ** degrees in my home. And it's getting hotter everyday. If they haven't ordered the parts needed to repair my air conditioning which was to take a week to receive I may not have air cond
GetHuman:Mari kita mengukur pengalaman anda menghubungi American Home Shield. Pada skala 1 hingga 5, seberapa mudah mendapatkan bantuan untuk masalah American Home Shield?
GetHuman-136001:Saya memberi mereka two dari lima untuk kemudahan mencari jalan untuk membantu anda.
GetHuman:Bagaimana dengan kualiti komunikasi. Bagaimana anda menilai itu pada skala 1 hingga 5?
GetHuman-136001:Saya akan memberi mereka three daripada lima komunikasi.
GetHuman:Dan bagaimana dengan kemampuan American Home Shield untuk mengatasi masalah anda dengan cepat dan berkesan?
GetHuman-136001:Untuk itu saya katakan two daripada lima.
GetHuman:Dan akhirnya- ada nasihat untuk pelanggan American Home Shield lain?
GetHuman-136001:Hubungi mereka pada awal atau lewat. Jangan lupa maklumat peribadi atau akaun yang mungkin anda perlukan untuk American Home Shield mengetahui siapa anda.
GetHuman:Baik di sana anda memilikinya. Beberapa maklum balas dan kata-kata yang berguna dari GetHuman-136001 diambil dari American Home Shield masalah perkhidmatan pelanggannya yang berlaku pada November 12, 2017.